Pricing built for HVAC companies.
One missed no-heat call at midnight can cost more than a month of coverage — and that job goes to the shop that answers. Every plan below is built for HVAC: we answer in your company’s name, book the job, and route emergencies straight to your on-call tech. All plans are month to month — upgrade, downgrade, or cancel anytime.
We Build Your Answering Service For You!
Starter
$49/mo
- ✓We build it for you
- ✓200 Answered minutes / month
- ✓1 location & 1 phone line
- ✓24/7 coverage
- ✓English, Spanish & French included
- ✓Greeting, message taking & call routing
- ✓Email call summaries
- ✓Dashboard & call log
- ✓Call recording & transcripts
- –Lead qualification & VIP handling
- –Calendar booking integration
Growth
$149/mo
- ✓We build it for you
- ✓600 Answered minutes / month
- ✓2 locations & 2 phone lines
- ✓24/7 coverage, nights & weekends
- ✓English, Spanish & French included
- ✓Includes everything in the Starter tier
- ✓Lead qualification scripts
- ✓Calendar booking integration
- ✓Call recording & transcripts
- ✓CRM push (HubSpot, Salesforce & more)
- –VIP handling & custom voice
Professional
$349/mo
- ✓We build it for you
- ✓1200 Answered minutes / month
- ✓4 locations & 4 phone lines
- ✓24/7 coverage, nights & weekends
- ✓English, Spanish & French included
- ✓Includes everything in the Growth tier
- ✓VIP caller handling
- ✓CRM push (HubSpot, Salesforce & more)
- ✓Custom cloned voice
- ✓Automatic alerts: When a call ends or an appointment is made, our system informs your connected CRM software or other devices immediately.
- ✓Priority email support
Enterprise
Call for quote
- ✓We build it for you
- ✓Custom minute volume
- ✓Unlimited locations & lines
- ✓Everything in Professional
- ✓English, Spanish & French included
- ✓Email support: support@answersthecall.com
- ✓Custom integrations & API access
- ✓Multi-location routing & reporting
We build your answering service for you. Your part is two tiny steps inside your completion window: 72 hours from payment for your first location, plus 24 hours for each additional location, up to a maximum of 10 days — and your window runs only while your build is waiting on you. Finish in your window and no build fee of any kind applies. If the window closes first, we automatically refund everything you paid, minus the build fee for your package — no request, no forms, no phone call required:
| Package | You paid | Build fee | Your refund |
|---|---|---|---|
| Starter | $49 | $49 | $0 |
| Growth | $149 | $99 | $50 |
| Professional | $349 | $149 | $200 |
Custom packages: a build deposit of 25% of the quoted price (minimum $149), credited in full when your build completes. Read the full Build & Refund Policy
Compare every feature
| Feature | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Monthly price | $49 | $149 | $349 | Call for quote |
| Answered minutes / month | 200 | 600 | 1200 | Custom |
| Locations & phone lines | 1 | 2 | 4 | Unlimited |
| After-hours coverage | 24/7 | 24/7 | 24/7 | 24/7 |
| Lead qualification | – | ✓ | ✓ | ✓ |
| VIP caller handling | – | – | ✓ | ✓ |
| Calendar integrations | – | ✓ | ✓ | ✓ |
| Call recording & transcripts | ✓ | ✓ | ✓ | ✓ |
| CRM push | – | ✓ | ✓ | ✓ |
| Custom voice cloning | – | – | ✓ | ✓ |
| Automatic alerts | – | – | ✓ | ✓ |
| Multilingual (English, Spanish, French) | ✓ | ✓ | ✓ | ✓ |
| Support | Priority email | support@answersthecall.com |