Answering service for HVAC companies. Every call answered.
We Build Your Answering Service For You!
AnswersTheCall is the 24/7 dispatcher built exclusively for HVAC businesses — answering every call, booking every job, routing emergencies, and making sure a no-heat call at midnight becomes your job, not your competitor's.
Hear her in action — call right now (820) 777-1580 Call the demo line and play the homeowner: tell her your heat is out, the house is getting colder, and you need a tech tonight. That is exactly what your customers will hear at 2 a.m.HVAC
Your techs are on roofs, not by the phone
HVAC is a phone business. The AC dies in July, the heat goes out in January, and the customer calls whoever picks up first. Your techs are in attics and crawlspaces — they can't answer. Your office manager is scheduling, ordering parts, and handling the last emergency. The phone rings, and rings, and rings.
AnswersTheCall picks up every time. It books service calls and maintenance visits straight onto your schedule, triages after-hours emergencies (no-heat, no-cool, gas smell) and routes them to your on-call tech, and handles the routine stuff — filter reminders, maintenance plan renewals, estimate requests — without pulling anyone off a job.
Peak season is where this pays for itself ten times over. When the first heat wave hits and every HVAC company in town is slammed, the one that answers the phone gets the work. Your competitors' customers are sitting on hold. Yours are getting booked.
Emergency triage
No-heat and no-cool calls get flagged and routed to your on-call tech immediately — day or night, weekend or holiday.
Job booking
Service calls, installs, and maintenance visits land on your schedule in one call — no phone tag, no lost sticky notes.
After-hours coverage
Nights, weekends, holidays — the phone is always answered in your company's name, emergencies always routed.
Peak season
Built for the rush — and for the shoulder season
Maintenance agreements are recurring revenue, and they start with a phone call. Your AI dispatcher can offer plan renewals, book tune-ups in the shoulder season, and keep your schedule full year-round — not just when the weather breaks. Every plan is month to month, no long contract, and we build the whole thing for you: most HVAC companies are live within days.
She answers in your name, knows your services, your service area, and your booking rules, and answers your callers in English, Spanish, and French — included on every plan at no extra charge. Every call is recorded, transcribed, and summarized to you, so you see exactly what your customers asked for while you were on the tools.
Plans & pricing
Pick the plan that pays for itself
One saved no-heat call can cover a month of coverage. All plans are month to month — upgrade, downgrade, or cancel anytime — and on every plan, we build your answering service for you.
Starter
$49/mo
- ✓We build it for you
- ✓200 Answered minutes / month
- ✓1 location & 1 phone line
- ✓24/7 coverage
- ✓English, Spanish & French included
- ✓Greeting, message taking & call routing
- ✓Email call summaries
- ✓Dashboard & call log
- ✓Call recording & transcripts
- –Lead qualification & VIP handling
- –Calendar booking integration
Growth
$149/mo
- ✓We build it for you
- ✓600 Answered minutes / month
- ✓2 locations & 2 phone lines
- ✓24/7 coverage, nights & weekends
- ✓English, Spanish & French included
- ✓Includes everything in the Starter tier
- ✓Lead qualification scripts
- ✓Calendar booking integration
- ✓Call recording & transcripts
- ✓CRM push
- –VIP handling & custom voice
Professional
$349/mo
- ✓We build it for you
- ✓1200 Answered minutes / month
- ✓4 locations & 4 phone lines
- ✓24/7 coverage, nights & weekends
- ✓English, Spanish & French included
- ✓Includes everything in the Growth tier
- ✓VIP caller handling
- ✓CRM push
- ✓Custom cloned voice
- ✓Automatic alerts: When a call ends or an appointment is made, our system informs your connected software or other devices immediately.
- ✓Priority email support
Enterprise
Call for quote
- ✓We build it for you
- ✓Custom minute volume
- ✓Unlimited locations & lines
- ✓Everything in Professional
- ✓English, Spanish & French included
- ✓Email support: support@answersthecall.com
- ✓Custom integrations & API access
- ✓Multi-location routing & reporting
Get started
Stop missing calls this week
Pick a plan, tell us about your HVAC business, and point your calls at your new AI receptionist. We build it for you — most companies are live within days.